We want you to be pleased with your purchase from us. If for any reason, you are not satisfied once you receive your goods, we will grant you a full refund for the goods within 21 days of receipt. The goods must be returned in its original packaging with all tags intact.
Our exchange policy is simple. If you don't like the new stuff as much as you thought you would, we've got you covered. You have 30 days of receipt to exchange for a different one. We're cool with that. It's meant to give you the chance to try some new gear without blowing your money for too long.
To start the refund / exchange process, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Then contact us at firstname.lastname@example.org or via Whatsapp at +65 87868146 with the following information.
Our colleagues will then arrange a date that fits your schedule (office hours only). If it's a refund, we will pick up the item from you, and refund you either to your credit card / or store credit within 3 business days.
If it's an exchange, we will be bringing the new size(s) and you can try on the new size while we wait. Your satisfaction is our topmost priority.
We do regret however, that we cannot accept refunds or exchanges on