FAQs

To Singapore

We are currently offering Next Business Day delivery to your doorstep for all orders with no minimum spending.  Yes, you read us right. Upon purchase, you will get your item delivered to you earliest tomorrow. We're as excited to get the item to you, as you are receiving it!

International Delivery

Unfortunately, we're not accepting any purchases beyond Singapore for now. We are currently sourcing an overseas shipping partner and we hope that by mid 2022, we will be able to deliver to most countries. 

Do email us at support@avodahlabel.com if you are interested in having our products ship to you. 

Our exchange policy is simple. If you don't like the new stuff as much as you thought you would, we've got you covered.  You have 30 days of receipt to exchange for a different one. We're cool with that.

It's meant to give you the chance to try some new gear without blowing your money for too long.

Yes, you can. Just start an Exchange process and we will get back to you as soon as possible. Once we've gotten all the necessary information, we will bring the new size or other sizes to your designated request place.

While you try them on, we'll wait for you. It’s our way of bringing our store to you while you try them out at your convenience.

Of course. We want you to be happy with your purchase from us. If for any reason, you are not satisfied with your goods, you can return them within 21 days of receipt and we will refund your payment.

We only request that the items be returned in their original, unused and complete condition with all original packaging and tags intact.

Because we deliver our products very quickly, we hope that you can let us know on the same day of purchase which new products you would like to purchase. We will then make the necessary arrangements for you.

Don't worry. With our flexible exchange policy, we allow you to purchase multiple sizes and return the ones you don't want for a full refund.

However, all items must still be in their original packaging, with tags still attached. We also trust that you've not worn any of these clothes (with tags intact) — that would be pretty uncomfortable!

To start the refund / exchange process, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Then contact us at support@avodahlabel.com or via Whatsapp at +65 87868146 with the following information.

Email address used to place the orderOrder Number (if available)Colour, Size and Fit of the items desired for return or exchangeReason for the return (too big, too small, too short, too long, etc)Colour and size of replacement pair, if desired. 

Our colleagues will then arrange a date that fits your schedule (office hours only).  If it's a refund, we will pick up the item from you, and refund you either to your credit card / or store credit within 3 business days. 

If it's an exchange, we will be bringing the new size(s) and you can try on the new size while we wait.  Your satisfaction is our topmost priority.